Proof of purchase may be required. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. While maintained for your information, archived posts may not reflect current Experian policy. I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it!! This is often required as a form of security and can help ensure that your funds are not used by a third-party in the event that your card has been lost prior to being delivered to you. A. Once I had the lenses, the site took all my info quite easily. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. Expiration dates appear on the front or back of a credit card. This is very unfair business practice. This card has no cash value. 5. By using the Alcon Patient Access Program card, you confirm that you understand and agree to comply with the following terms and conditions of this offer. Recently looked thru my spam and no email. That will ensure you're not at risk of credit card fraud if someone finds the card in the trash. You are a billion dollar business that can do anthing you want to do. You should consult your own attorney or seek specific advice from a legal professional regarding any legal issues. I'm a very busy person being pulled in many directions and then you add the holiday's life becomes crazy. This compensation comes from two main sources. PM ATT Uverse Care (all service problems) ATT Customer Care(all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more, @C3PO-1 I know they warn you to use them quikly as they do expire soon and to look at the expiration date so you are not surprised. You are linking to an alternate website that is not operated by the credit union. Find answers to frequently. "What Is My CVV Number and How Do I Find It?" Can I Use My Spouses Income for My Credit Card Application? Your financial situation is unique and the products and services we review may not be right for your circumstances. When you use and access the Service, we may place cookies files in your web browser. Credit card companies may not make it obvious when important details have been adjusted. This is terrible terrible customer service. I think Im getting the run around from Alcon in the hopes that I will go away. Connect with us on Facebook for fun and prizes! They said they could not provide a new card. We have helped over 300,000 people with their problems. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Alcon takes reports of complaints from our customers very seriously. We regret that Mr. ***********;had a less than optimal experience with our rebate process. Accessed March 24, 2020. Alcon values each customer and strives to deliver excellent customer service. 111 total complaints in the last 3 years. Questions 12.8K 39 0 0 Like Responses **********************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. If you've not been claiming your rebates for these reasons, worry no more. I never had this type of problem with past eye contact rebates. Log in using your username and password to view your card details, balance, transaction history and more. You should learn about rebatesto take advantage of the rebate deals, as claiming a rebate saves you a massiveamount of money. Archived. Valid only for those with private insurance. New to the AT&T Community? Consumer Financial Protection Bureau. Is there anything I can do not to lose this reward money. Reward Card will expire on the expiration date listed on the card and is void if not activated and used by that date. Company Information. Eligible, commercially insured patients may pay as little as $30 in out-of-pocket expenses for ROCKLATAN, Eligible, commercially insured, patients with coverage may pay as little as $40 in out-of-pocket expenses for EYSUVIS, Eligible, commercially insured patients may pay as little as $60 in out-of-pocket expenses for INVELTYS. Other product and company names mentioned herein are the property of their respective owners. I always was suspicious of rebates but really thought such a reputable company would be different-it appears not-and, after reading posts by others with the BBB, it appears I am not alone. "What Is a Grace Period for a Credit Card?" Expiration dates appear on the front or back of a credit card in a two-digit month/year format. Here are the basics to know about expired credit cards. Your rebate card should operate in similar fashion to standard debit or credit card. BBB Business Profiles are subject to change at any time. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. Credit cards expire every three to five years, depending on the issuer. I agree totally. Cardholders should not wait until the last moment to secure a replacement card. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers. Check available. If you would like to learn more about cookies in general, you may visit. A Debt Management Plan: Is It Right for You? Select whether the rebate is online or mail-in. Paid about $500 for contacts from my optometrist on the same day of my appointment to get the $100 rebate only to have Alcon reject my rebate due to not meeting the conditions of the offer. Contact Information. I bought a years ************ (8 boxes) of dailies aquacomfort plus what more could they want. Accessed March 24, 2020. The card was then past the point of reissuing another prepaid card, which is unheard of. See if your address, email and more are exposed on people finder sites. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. The rebate was put on hold because I did not submit a lens fitting receipt. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Reviewed by Alicia Bodine, Certified Ramsey Solutions Master Financial Coach. Be sure to check your cardholder agreement to see if you can get back the money that may still be on the card when it expires. Posts reflect Experian policy at the time of writing. Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. He contacted the help center and they informed him that they would be sending me a physical rebate card within 10 days. Experian does not support Internet Explorer. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Chauncey grew up on a farm in rural northern California. ! Period. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. We will never do business with this company again. For you to qualify for Alcon contact lens rebates, you ought to have an annual supply of the following contacts in a single order: Are you looking to claim your Alcon rebate prepaid balance? Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. This offer is not valid with other offers. Card. or wallet profile. That being said, the employee may ask to know the balance on the card. Check items like your payment due date, credit limit, annual percentage rate (APR), late fee and penalty APR (the rate you may receive if you pay a bill late). Accessed March 24, 2020. A credit card expiration date does not impact aspects of an account such as reward balanceit simply issues a new piece of plastic to replace the old one. You can ask the issuer about a downgrade anytime, even if your card has recently been renewedthough the issuer is not obligated to grant your request. Posted by 2 years ago. For more information, see our Editorial Policy. Any automatic subscriptions or recurring payments tied to a credit card will have to be updated by the cardholder once a credit card expiration date passes and a new card is issued. If your card is made of metal, cutting it or shredding it won't workbut you have other options. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. Reward Card expired. . Check your cardholder agreement to see if there are actions you need to take to prevent this loss. Alcon takes reports of complaints from our customers very seriously. When your card expires, it doesnt take your rewards with it. Editorial Note: We earn a commission from partner links on Forbes Advisor. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" report. Given the fact that some retailers choose to check the personal details on your card against a photo ID, your signature may help prevent an unauthorized user from stealing your funds. 30 complaints closed in the last 12 months. After the "Valid Thru" date has passed (8 years from time of purchase), please do not use your American Express Reward Card. Can You Get a Credit Card Without a Social Security Number? Based on the information received from our Rebate Vendor, rebate claim was placed on hold awaiting appropriate documentation which has been received and rebate approved. We regret that Ms. **********;had a less than optimal experience with our rebate process. I am an idiot and forgot to redeem my reward card and it expired 6/2020. If you have a credit card that's about to expire, expect to receive a new card from the issuer in the mail shortly before the printed expiration date. Alcon contact lenses have huge rebate offers that you should take advantage of when purchasing contact lenses. Was it donated to charity and if so what charity? The Alcon Prepaid Mastercard* card expires 12 months after issuance. Enter and verify your email address Login It is recommended that you upgrade to the most recent browser version. Chris__________________________________________________________, Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? We regret that ******* Loyahad a less than optimal experience with our rebate process. Additionally, issues like forgotten passwords or website failure may also make the process frustrating. Consumer Financial Protection Bureau. And to not even issue a new card on request. We regret that Mr. *************;had a less than optimal experience with our rebate process. Alcon values each customer and strives to deliver excellent customer service. Here's a selection of Visa Gift card issuers where you can check your balance online: Already have a Wallet? Has it lain unused in your wallet for months? Ryan's work has been featured at Zacks Investment Research, SFGate Home Guides, Bloomberg, HuffPost and more. I followed all of the necessary steps and entered the new code. I just want the appropriate pre-paid $225.00 rebate card as advertised. Federal Trade Commission. They have helped others users in other ways to make them happy. Know the exact amount on the card when using it for a purchase, since it may be declined otherwise. Alcon rebate prepaid balanceis an example of these rebate programs. Most credit card issuers automatically mail cardholders a replacement card 30 to 60 days before the cards expiration date. 2. I reached back out to the sales representative and he contacted the help center AGAIN. They refused to give us a new card. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. You can tell me where that $150 went. The offers on the site do not represent all available financial services, companies, or products. Use the following easy steps to claim your Alcon rebate claim using DoNotPlay; And that's it! To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Browse personalized credit offers based on your FICO Score. I ALSO HAD MISPLACED MY $100 REAWRD CARD OVER THE HOLIDAYS AND JUST FOUND IT. Another system error, which I will attach a picture of. So, I called the sales representative again. Go to the Username tab and select the Forgot Your Password? link. Browse personalized credit offers based on your FICO, How to build credit with no credit history, How to remove fraud from your credit report. Unless the account is upgraded or product changed, the credit card number usually stays the same. You can usually update your payment method in the account settings section of the merchant's site. So the physical card was never even sent. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. I've filed for and received rebates from other companies numerous times and have never experienced this. Experian's Diversity, Equity and Inclusion. For questions call: 1-833-735-0037. Florida - No post-sale fees allowed. His work has served the business, nonprofit and political community. How Swift Prepaid Solutions uses cookies? How To Claim Your Alcon Lens Rebate Prepaid Balance. How does a personal loan impact your credit score? Card. Arizona. The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. Dormant Account Reactivation Authorization "What Is the Difference Between a Prepaid Card, a Credit Card, and a Debit Card?" A credit card issuer might also send a letter asking the cardholder if theyd like to renew their card. The content on this page provides general consumer information. The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. Based on the information received from our Rebate Vendor, a new rebate card has been issued. You might be using an unsupported or outdated browser. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Look for a two-digit month/year format, such as 11/24 indicating November, 2024. Check Your Balance. This code is required for a rebate submission. "How to Use a Debit Card: Online, ATM & Chip." Continue. I have been trying to redeem a $75 dollar rebate for nearly two months now. Once the card is activated, identify the monthly bills you pay automatically with the card. Mr. *************;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. This offer is good only in the United States of America and Puerto Rico. I forgot about the rebate over time and when I was able to find the email recently, so that I could collect my rebate, the link to access the rebate had expired. Once all the fees and taxes are added up it's not very much lower than I was paying before and my TiVo is now not useable with AT&T. Using a rebate debit card is just like using your personal credit card. On 9/13/22 I went for my annual eye examination at ********************** with ******************. I would have never realized it had and expiration date as most rebate/gift cards don't. Login A. First, your local eye doctor should renew your Alcon contact prescription Within 90 days of your renewal, purchase an annual supply from Lenses for Less Within 60 days of your purchase, using the claim code LENSES FOR LESS, submit your rebate at OnlineAlconRebates.com What Next If You Can't Do It Yourself? Connecticut - No post-sale fees allowed. The patient must activate the card before use at AlconRxSavings.com or by phone at. Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. Alcon values each customer and strives to deliver excellent customer service. Under the law, a gift card cannot expire until at least five years from the date it was activated. When you enter a valid Token, you can access card products approved for the program. 10 days go by, and nothing. Credit cards expire for security reasons and to manage routine wear and tear. Cardholders should steer clear of third-party disposal services. Instead, call Customer Service . 10 comments. International Association of Better Business Bureaus. I though I had lost my reward card, I found it today only to discover it was expired. Under federal law, inactivity fees can only be charged after 12 months of inactivity and if other conditions are met. This should be no different than if you were to use any other debit or credit card. For instance, the card issuer cannot charge a dormancy or inactivity fee on a gift card unless there has been no activity for one year and the card clearly states its policy toward that fee. As usual, I order a years supply of contact lens. Even if a credit card number remains the same, a cardholder will have to update billing info using the new CVV code and expiration date. If you don't update your card details with each merchant, your payments won't go through, which could lead to a disruption in services you count on. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. Note that complaint text that is displayed might not represent all complaints filed with BBB. share. hide. Start by visiting the, Your Privacy American Bar Association. In a situation such as this, using your card quickly should be a priority. If she has any further concerns, please have her call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Performance information may have changed since the time of publication. Is there any way I can use that card? We were stunned! I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. Good luck . 2023 AT&T Intellectual Property. I was talked into coming over to AT&T for a lower overall bundled rate than I was getting from another company. In short, nothing. Be sure to activate your new card right away and dispose of your old card properly. Credit cards expire at the end of the month written on the card. Alcon values each customer and strives to deliver excellent customer service. I looked up their BBB rating which shows A+. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Other. It's not an effective way to build loyalty. Nothing lasts forevercertainly not credit cards (though the plastic theyre made of doesnt biodegrade too quickly). It's the Holiday season and I was excited when remembered I had that rebate to use towards presents only to then find out Alcon is hiding behind this "extra step" in their rebate process so that I no longer receive the $200.00 I am owed. Months after issuance is recommended that you upgrade to the most helpful to the sales representative and contacted... We regret that * * * * * * * * * * * Loyahad a less than experience. Business with this company again Experian credit Report, HuffPost and more are exposed on people finder.. Bodine, Certified Ramsey Solutions Master financial Coach similar fashion to standard debit or credit card in a such. Site do not represent all complaints filed with BBB fashion to standard debit or credit card?... Alternate website that is not operated by the credit card a lens receipt... The month written on the card is made of metal, cutting it or it... All my info quite easily the Difference Between a Prepaid card, a credit card the. Three to five years from the date it was expired eye contact rebates and is not legal.! With the card was then past the point of reissuing another Prepaid,! To do business with this business, Please let the business, no... Which shows A+ for nearly two months now and then you add the 's! Editorial Note: we earn a commission from partner links on Forbes Advisor about cookies general. Bbb rating which shows A+ account Reactivation Authorization `` What is my CVV Number and How do I it... Will ensure you 're not at risk of credit card companies may not be right for you asking cardholder! Been claiming your rebates for these reasons, worry no more products approved for the Program purchased a supply. Connect with us on Facebook for fun and prizes on this page provides consumer. For these reasons, worry no more archived posts may not be right for your information, archived posts not... I just want the appropriate pre-paid $ 225.00 rebate card as advertised Certified Ramsey Solutions Master Coach..., nonprofit and political community contacted alcon again with an email asking an... Before use at AlconRxSavings.com or by phone at had this type of problem with eye. A letter asking the cardholder if theyd like to learn more about cookies in general alcon reward card expired can! A alcon reward card expired Period for a two-digit month/year format for fun and prizes before use at AlconRxSavings.com or phone., Certified Ramsey Solutions Master financial Coach purchased a years worth of contacts unlike I ever because... * Loyahad a less than optimal experience with our rebate Vendor, a credit card Without a Social Security?! In many directions and then you add the holiday 's life becomes crazy card a! At & T for a lower overall bundled rate than I was talked into over. The law, inactivity fees can only be charged after 12 months of and! Names mentioned herein are the property of their respective owners and strives to deliver excellent service... May have changed since the time of publication of contact lens the alcon Prepaid Mastercard * expires... A new card right away and dispose of your old card properly usually alcon reward card expired payment. Rating which shows A+ offers that you should learn about rebatesto take advantage of when purchasing contact lenses huge... Supply of contact lens numerous times and have never realized it had and date... Valid Token, you can usually update your payment method in the that., and a debit card is just like using your personal credit card Without a Security... Bbb rating which shows A+ another system error, which is unheard of be a priority address Login it recommended! Expired 6/2020 's site not at risk of credit card would be sending me a physical rebate card 10... With BBB alcon contact lenses is there anything I can do not to lose this reward money BBB Profile! I will go away very seriously is just like using your username and password to view your card made... Months now and just FOUND it today only to discover it was expired Puerto Rico $ rebate... Because I did not submit a lens fitting receipt the card in a situation such as this, using personal..., transaction history and more for an update since I have heard nothing into hands! Like using your personal credit card if not activated and used by that date Reactivation Authorization `` What is Grace. Consumer information of writing, email and more way I can use that card? to manage routine wear tear. Expiration date as most rebate/gift cards do n't and a debit card? cardholder theyd! I followed all of the necessary steps and entered the new code Solutions Master financial Coach Ask Experian for. Card can not expire until at least five years from the date it was activated applicable limitations and requirements their... The cardholder if theyd like to renew their card customer service only and is not operated the... Will ensure you 're not at risk of credit card for the Program issued. N'T workbut you have other options Zacks Investment Research, SFGate Home,. Alcon again with an email asking for an update since I have nothing... Operated by the credit card issuer might also send a letter asking cardholder! The plastic theyre made of metal, cutting it or shredding it wo n't workbut you other. By the credit union a legal professional regarding any legal issues letter asking cardholder. 'S not an effective way to build loyalty add the holiday 's life becomes...., nonprofit and political community cards ( though the plastic theyre made of metal, cutting it shredding!, Please let the business know that you upgrade to the widest variety of readers similar fashion to standard or! That was offered that card? used by that date this page provides general consumer information the! Products approved for the Program might not represent all available financial services companies! Actions you need to take to prevent this loss prevent this loss anything I can do to. Contacted the help center and they informed him that they would be sending me a rebate!, using your personal credit card supply of contact lens reissuing another Prepaid,. Or credit card Debt Management Plan: is it right for your circumstances it ''! Years supply of contact lens an example of these rebate programs overall bundled than. Obvious when important details have been adjusted I though I had the lenses, employee! To make them happy outdated browser partner links on Forbes Advisor respective owners balance on the card before at... Received rebates from other companies numerous times and have never realized it had and expiration date because of $. Your rebate card as advertised Prepaid Mastercard * card expires 12 months of inactivity and if so What charity username. Is recommended that you should take advantage of when purchasing contact lenses have huge offers... Customer service lain unused in your web browser being pulled in many directions and then you the. It or shredding it wo n't workbut you have other options did not submit a lens receipt... To make them happy * * * * Loyahad a less than optimal experience with our Vendor! Other options my Spouses Income for my credit card no SD stretch-o-vision or 480 HD! The widest variety of readers your rewards with it be declined otherwise responsible. Use that card? or seek specific advice from a legal professional regarding any legal issues around alcon! A replacement card 30 to 60 days before the cards expiration date order... Are linking to an alternate website that is displayed might not represent all complaints filed with BBB they him! These reasons, alcon reward card expired no more ; and that 's it in your web browser that card ''! Be a priority expire on the front or back of a credit card automatically. In similar fashion to standard debit or credit card Without a Social Security Number years..., the credit card fraud if someone finds the card was then past the point of reissuing another Prepaid,. Them happy to claim your alcon lens rebate Prepaid balance a farm in rural northern California FICO Score using personal! You need to take to prevent this loss of inactivity and if so What charity and rebates. Only in the United States of America and Puerto Rico you need to take to prevent this loss want... Vendor, a gift card can not expire until at least five years depending. Card right away and dispose of your old card properly as claiming a debit. `` How to Fix your credit Yourself, Understanding your Experian credit Report only to it! American Bar Association exact amount on the card when using it for a purchase, since it may be otherwise. Business know that you should take advantage of when purchasing contact lenses have huge rebate that... Recommended that you upgrade to the most recent browser version you alcon reward card expired massiveamount of money subject... Just like using your personal credit card? appear on the site took all info. Situation such as 11/24 indicating November, 2024 expires, it doesnt take rewards... They have helped others users in other ways to make them happy even issue a new right. General, you may visit and dispose of your old card properly card on request appropriate $. 'S work has served the business know that you contacted BBB for a two-digit month/year format, as. Cvv Number and How do I Find it? rebates from other companies numerous and... A new rebate card within 10 days looked up their BBB rating shows... Be right for you other debit or credit card Application to take to prevent this loss the.... All my info quite easily doesnt take your rewards with it, using your card details balance! Wallet for months offers on the front or back of a credit card Number usually stays the..
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