All rights reserved. To arrange for sign language interpreting services, click here to contact Guest Relations or call 1-800-864-8377, option 9. Note: the disability pass program described below is specifically intended for guests or their families who are visiting Universal with intellectual and select physical and learning disabilities. Although they requested a Disabled Access Service (DAS) pass due to his being in a wheelchair, they were not issued one. They will still let you in. Is there a way to get the AAP ahead of time? Take frequent breaks, bring spray bottles to keep cool and stay hydrated. These Guest Assistance Passes can be obtained from Guest Services for FREE and it allows people with disabilities, and three family members, the ability to use the Front of Line line. What I did not know was that we were 5 minutes from the entrance to the ride at that point. We are a family of 5 but the assistance pass is for a total of 4 . Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! Each Universal Orlando Resort park has a Guest Relations, and that is where you're going to want to head first. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. If I have a group of me and 7 more. Many rides, shows, attractions, escalators and parking structures are designed to comfortably accommodate guests in wheelchairs and other disabilities. 3 years ago. I gave Universal an average rating, because while spending a large amount of money on the Front of Line pass I witnessed several people using the Guest Assistance Passes. Events Seven Seas Food Festival Select dates, Now - May 7 Seven Seas Concert Series Weekends, Now - May 7 St. Patrick's Day Celebration March 9 - 12 and 16 - 19 Cinco de Mayo Thurs. This usually means that the queues will have stairs that may go over the ride track, soyou may need the use of the elevator. (Thanks again to OI contributor Debi for providing this guide. This page was last updated on. All three Lower Lot rides offer Single Rider lines. Ready to take the leap on a memorable family vacation? The pamphlet can help guests avoid smoke and fog or certain lighting. Attraction Accessibility. Upon entering the front gates, make an immediate right into Guest Relations. All the lines at all the parks are wide enough to allow for use of a wheelchair. I have severe anxiety and get panic attacks. Do you think he qualifies for this gap pass. She has autism, and weve found that the AAP is also incredibly helpful when it comes to navigating the park with this increasingly common condition. Make good decisions about what kind of attractions your friend or family member can enjoy and even handle. Once at Guest Relations, you will be paired with a team member to discuss you or your family members accessibility needs such as sensitivity to loud noises or other circumstances that might not be suitable to wait in the standard queue. No blockout dates. Drop us a line in the comments below. Some attractions can be experienced only if your Surpervising Guest* accompanies you and provides assistance. If the line wait is 25 min or less you can use the express line, if 30 mins or more you are given a return time. Our friend Adam falls into the category of special needs that aren't visible to others. My question is did they give you the GAP card? Ask the attendant at the ride for information about secure storage. It's similar to Disney's Disability Access Service (DAS) accommodations. Its ministry is motivated by the love of God. Lights, Camera, Action! How do.I start the pass process ? Just to let you know the parks are insanely busy at the moment even outside of the queues. This article is your complete guide to the Universal Studios Disability Pass, or also known as the Guest Assistance Universal Pass.Theme parks bring joy to millions of people a year, but can be very stressful and overwhelming to guests who live with a disability and are thinking of traveling to . At this time, the AAP is guaranteed for up to four guests total, so be prepared for the possibility of splitting up your party. ride used to be) because it was a new attraction. It takes even longer to use the alternative wheelchair transport for people who cannot use the escalators. Check in at the elevators near the top of the escalators to be taken down to the shuttle. What about using the Attraction Assistance Pass in the Upper Lot or for the Studio Tour? Some attractions load guests from both sides of a ride vehicle. If youre spending the day at Universal Studios, it makes the most sense to enjoy all of your meals at the park. Overview of the Universal Studios Hollywood Attraction Assistance Pass. If you meet the requirements, then you will be issued a physical Universal Studios Disability Pass, and you will be ready to start your day. It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . All other rides, meanwhile, will still take advantage of the pass. At Orlando Informer, we work diligently to keep information up to date. I have a disability and also a reduced fare ID can I use a discount at Universal Studios Hollywood. The AAP is for special circumstances that are not necessarily covered under other accommodations. If your childs sensory system cannot handle this kind of stimulation, then youll need to make your own accommodations to keep your child happy and healthy. Wait times are usually over an hour by the afternoon but are much shorter in the morning. For our autism friends, the ability to wait in a separate location and avoid lines is the most important, but consider using a stroller as a wheelchair as well, if his size allows. Related post: Guide to Hotels Near Universal Studios Orlando with Free Shuttle. Universal makes these decisions on a case-by-case basis, so we recommend heading to Guest Relations as soon as you enter the park. Once at Guest Relations, you will be paired with a team member to discuss you or your family member's accessibility needs such as sensitivity to loud . Unfortunately, there is no way to get it ahead of time. Service Dog Edition. If that is not you, please return to ourOI Centerfor over 300 other pages of vacation-planning information. I know at some point the party will split up. No documentation is required for the GAP pass, but we find it always helps in explaining your circumstances. Do we need any documentation? Book now online and save! All rights reserved. Hop along to learn how to acquire and use the Universal Studios Hollywood Attraction Assistance Pass. What do they ask? Going to Walt Disney World when you have a disability can be difficult and sometimes overwhelming. Sign in. I will be traveling to the Park in Jan 2022 with my autistic son and family. If you are considering applying for a DAS Pass . (Just remember to stow the lanyard pocket in your shirt or top before riding coasters or other rough rides!). Based on the date, General Admission tickets range from $69-$99, Universal Express from $209-$299, Universal Express Unlimited $249-$339, and RIP Tour from $299-$449, along with the After 2pm tickets if attendees want to visit the daytime rides as well before Halloween Horror Nights begins at 7pm. Universal Studios Hollywood Attraction Assistance Pass Queue. My daugter has ADHD (ATTENTION DEFICIT DISORDER). All visitors ten years and above must purchase an adult ticket. Universal Orlando Resort Guide for Rider Safety and Accessibility, How to use the Attractions Assistance Pass, Hagrids Magical Creatures Motorbike Adventure, Universal Guide for Rider Safety and Accessibility, Harry Potter and the Escape from Gringotts, Race Through New York Starring Jimmy Fallon, The High in the Sky Seuss Trolley Train Ride, Best day of the week to visit Universal Studios Florida, Islands of Adventure, and Volcano Bay, Best time of the year to visit Universal Orlando Resort, Dining Reservations at Universal Orlando Complete Guide. If so, they will be able to provide you with current rates. They will then determine if you qualify for Universal Studios disability pass and you can go from there. Yes. You may, however, experience any attraction with a wait time of less than 30 minutes without losing your current reservation. The pass is even more user-friendly than before! TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. For over eleven years, Orlando Informer has been the leading resource helping guests plan the perfect visit to Universal Orlando, Walt Disney World, SeaWorld, and other Orlando attractions. My son has asd and adhd. Keep the card with you and present it to the attendant at the ride entrance or the Universal Express line for each ride. The Universal Orlando Guest Assistance pass is one of the accommodations that guests can seek out today to make their theme park visit more accessible. 1. We're going in 2 about 3 weeks, my daughter is a type 1. We received a return time for The Simpsons Ride, which tends to have a longer line. Restaurants are wheelchair accessible, and all accessible guest room entrances include room numbers in Braille. Also, many of our entertainment offerings have areas reserved for guests with disabilities. Hi, my son and I are annual pass holders. It goes without saying, you should only use the AAP program if you or your loved one truly needs it. We will never spam you. To receive your discount, bring your expired Pass to any Front Gate ticket booth at Universal Studios Hollywood or call 1-800-Universal and choose option 5. . The contrast between foreground and background text will increase. The Studio Tour is accessible via elevator for guests who cannot use the escalator. As we learn more about traveling with a disabled family member, were uncovering some of the best ways to enjoy this delightful park and to ensure that the whole family has a frogtastic time. 8 guest will they let me bring them or only 6. We hope you enjoy your trip! Our party total is 6 people including them. If guests are simply looking for the most rides for a 3 year old to go on at Universal Studios with no height requirements it would be at Islands of Adventure with Caro-Seuss-El, One Fish, Two Fish, Red Fish, Blue Fish and the Hogwarts Express . Once you have reached your return time (remember that you can have two simultaneously), present your virtual reservation along with your AAP to the team member at the attractions entrance. She mentioned that she saw Cleopatra being filmed downtown when she was young. Universal assigns the Attraction Assistance Pass on a case-by-case basis, so you'll need to stop by Guest Relations when you enter the park to discuss accommodations. Help & Rules. I debated writing this article due to the personal subject matter, but decided that if this article helps even one family to enjoy a trip they otherwise thought impossible or too overwhelming, then this article has served its purpose. You can view our Crowd Calendar here. There are already ADA compliant entrances and ride accommodations in place for you. Related: Universal Studios Hollywood Joins Disneyland, Dropping Mask Mandate Universal Orlando Resort offers accessibility information for Universal Studios Florida, Islands of . You may need to split the party, as the pass only allows access for the pass holder and up to 3 guests. Can we get AAP for both of them, and 4 rest of us? If you are late for your return time, no sweat. We were directed immediately to the correct queue at the Studio Tour. Visit guest services upon arrival or call ahead of time to be sure. My son will be going with all his autism gear. Please let us know by posting in our. Clearly the rules were not enforced by the people monitoring the line, so I hope this FREE FRONT OF LINE pass, that you dont have to pay, is one day reformed. Universal Studios Hollywood is deceptively huge. Usually, it's a physical card and the other party members are not scanned or linked electronically. She walked around the counter to hand me the bags and receipt instead of requiring me to stand up and lean across the counter. One of our daughters is autistic. (Also, its important to point out that, since Universal reopened its resort after the extended COVID-19 closure, it has slightly altered its disability accommodations. You might want to rent a wheelchair to reduce the amount of time he has to stand in the parks. 3. Use Child Switch if you have young children who are not tall enough to ride. If you require an elevator, let the team member know and you'll be directed straight to the elevator. Both wheelchairs and ECVs are available to rent, and all Universal parks, CityWalk, restaurants, restrooms, and hotels are wheelchair and/or ECV accessible, with elevators or ramps typically available wherever there are stairs. You used to skip the lines completely but too many people claimed they needed a disability pass when they really didnt. Be aware that the AAP is a return-time pass and isnot necessarily meant for immediate entry on the rides. Hi. Plan to eat a meal during one of your wait times. Meeting characters is a great activity to do while you wait for your ride return time. Recommended Reading: What Conditions Are Considered For Disability. Universal has been committed to making sure that its resort is ADA compliant. If your time in the park may be shortened due to this condition, explain that. Up to 6 additional guests can then be linked to the pass. Reply. I watched lots of YouTube videos with my son to prepare him so it wasnt such a shock. Join Date: Feb 06. dizzzy's Reviews. Universal Studios Hollywood complies with the ADA, and you do not need to bring proof of a disability or even give details about a diagnosis. If you or someone in your party requires a walker for stability, we'd recommend bringing it or renting a wheelchair since there is a lot of walking involved in this event. Set yourselves up for success by knowing the limitations of your special needs guest. The time is good until you use it. Your tadpole is a great example of who can benefit from GAP! Walt Disney World (WDW), Universal Orlando Resort and SeaWorld Orlando provide accommodations for guests with autism and other cognitive disabilities. I have Anxiety and ADHD which really affect me when I am on holiday - A, as I am out of my normal routine, and B, being in . There are a series of elevators too for disabled access, but that takes even longer. He is 5 years old, autistic and has ADHD. (As long as your party is tall enough and capable of riding single.) Nintendo trademarks are properties of Nintendo. But not everyone with any kind of disability will qualify for DAS. In the case that you would need to split your party, then we suggest that the extra family member gets Universal Express, which would keep the party together. Then we headed for the Studio Tour. If you are wondering if your child with autism could benefit from their accommodations, I have a break down and some tips on getting you through the park while enjoying all the movie making magic to be had along the way. For the most part, the AAP helped meet his emotional and physical needs so he could have a toadally great time. I asked 2 employees where to put my wheelchair before entering. Staying in line for a long time will likely trigger it. If you didnt already know about the program you can receive a lot of great deals through their ticket office. 2023 MARVEL. The Guide outlines the specifics about each attraction, from height requirements to health restrictions. Both passes are good only for the day and will need to be reissued if returning another day. To make it easier for her during our recent vacation, we made use of Universal's Attraction Assistance Pass. 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