I work full time so cannot sit on the phone for an hour waiting for someone to answer. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility The Account option, which is visible once your name is selected. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . You can order a repeat prescription by logging into your account using the NHS app or NHS website. Before you make your choice you can read more about our cookie policy. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. nter a postcode to find a local pharmacy. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Analytical cookies send information to Google Analytics. I think this is disgusting to ignore mental health in this way. We will use a cookie to save your choice. Let us know your preference. Only your overall rating, comment and name (if disclosed) will be visible online. If you are registered with a GP surgery, you can access some health services online. We are setting up a new delivery service for our dispensing patients. We do not accept telephone requests for repeat prescriptions. NR17 2AS Map, Queens Square SurgeryQueens Square If you wish to use this service please complete our Delivery Service form. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Messaging. items per standardised prescribing unit (see definition). When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Medical record. The Nominated pharmacy section with a nomination. NR17 2AF Map. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. NR17 2AS Map, Queens Square SurgeryQueens Square Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. Attleborough Attleborough Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. NR17 2AF Map. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. This is for reasons of accuracy and safety. Find out how to renew your repeat prescriptions. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. They can send your request to a pharmacy. We've put some small files called cookies on your device to make our site work. Normally I have meds delivered, which has been an excellent service. Attleborough 56.78% were satisfied, of 213 respondents. Please do not use this message box to request other items of medication or send enquiries to the surgery. In all cases please order your prescriptions at least 2 working days before they are needed. More information on the service can be located here. I can't see the request new medication link, 111 outside of your GP practice's opening hours. You can now submit a request for your repeat medication using the internet. The website wasnt working. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. View the cost of prescriptions on the NHS website. I believe that I may have an adult umbilical hernia. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Select Repeat Medication from the menu, then New medication order. Find out more about online health and prescription services. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. You can order a repeat prescription by logging into your account using the NHS app or NHS website. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Manage an account on behalf of another patient or relative. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. We will use a cookie to save your choice. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Attleborough Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. If yours is one, register today to benefit from a faster, smarter . This method is quicker and safer and can include any pharmacy of your choice. We've put some small files called cookies on your device to make our site work. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Attleborough We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. This website uses cookies. Station Road SurgeryStation Road We've put some small files called cookies on your device to make our site work. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. Practice365 Privacy Policy For more information, see the dispensary page. Attleborough Surgery is a GP/Doctors practice in Attleborough. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Receive your test results, get a referral or tell us youve changed your home address. here. NR17 2AS. By asking your local pharmacist to request on your behalf. Attleborough The NHS Access app is no longer working. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. NR17 2AS Map, Queens Square SurgeryQueens Square Do not submit any queries about your medical condition or medications. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. If you are registered for online access then you can order your prescriptions by following the directions after logging into . View and share your medical record. In future you may wish to consider registering for our Online Services. What has happened to this surgery? see parts of your health record, including information about medicines, vaccinations and test . We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Using your NHS account. Station Road SurgeryStation Road Please try again in few minutes. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. NR17 2AS Map, Queens Square SurgeryQueens Square Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. Attleborough Check symptoms, find possible treatments and find out when to seek help. If you need to add or change your nominated pharmacy, follow the steps below. Station Road SurgeryStation Road Let us know your preference. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. We make it easy to register you and your family. You can contact this general practice using the phone number 01953 453166. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Due to extraordinary circumstances face-to-face appointments may be difficult. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Order Now. There is currently an issue with the Patient Access service. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. We'll be in touch shortly. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. NR17 2AF Map. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. (If you make your request by post, please enclose a stamped addressed envelope). Let us know your preference. NR17 2AS Map, Queens Square SurgeryQueens Square How long must this keep going until someone fully investigates? Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Or they might be able to let you know when it's ready to collect. Station Road SurgeryStation Road Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Care Quality Commission Inspection Ratings. Send your request by post or fax it to your normal surgery of attendance. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Flu vaccinations - Aged 65 and over group. Flu vaccinations - Under 65 At Risk Groups. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. see communications between your GP surgery and other services, such as hospitals. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Request repeat medication or managing existing requests. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. For more information about Smart Pharmacy, click here. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. We make it easy to register you and your family. NR17 2AF Map, Station Road SurgeryStation Road You'll be able to collect your medicine in person when it's ready. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. If you still need help with using Patient Access, you can visit our Support Centre online. You can add or change your nominated pharmacy in the. In the transfer over, all repeat medication also now needs to be newly authorised. We've put some small files called cookies on your device to make our site work. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Manage an account on behalf of another patient or relative. Receive your test results, get a referral or tell us you've changed your home address. Station Road SurgeryStation Road Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. We make it easy to register you and your family. We would also like to use analytical cookies to understand how our site is used and improve user experience. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Your repeat medication easy to register you and your family select a Smart pharmacy analytical cookies understand. 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