Last, but certainly not least, the most important thing sales managers can do to uphold ethics is to exhibit ethical behaviors themselves. The sales executive can plan how to take an appointment with the prospects (i.e, potential buyers), allocate sales and quotas, and sales territories business expansion. All wrapped up in a non-conceited and ethical person; trust me! This is a e commerce law and ethics diagram ppt sample . I can advise you this service - www.HelpWriting.net Bought essay here. Looks like youve clipped this slide to already. Why or why not? Slide 41: This is Venn slide. Looks like youve clipped this slide to already. MARKETING ETHICS -Experience in B2B & B2C. In some companies, such as IBM and Walmart, buyers are not allowed to accept so much as a free cup of coffee from a seller. Ethics in Marketing Jan. 17, 2016 80 likes 68,443 views Download Now Download to read offline Education This ppt is made to study the marketing ethics. for life through services by Charles M. Futrell (12th 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement Slide 23: This slide shows Ethical Leadership Principles. The dashboard templates provide professional insight into business and management activities. -Technical skills : Advanced Excel, PowerPoint,Tally ERP 9. Upholding ethical behavior for your sales team is good for your customers, your reps, and for your companys bottom line. Markets present a clash of interest between various players. In the first issue, a customer owns the information about their business. Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. The LibreTexts libraries arePowered by NICE CXone Expertand are supported by the Department of Education Open Textbook Pilot Project, the UC Davis Office of the Provost, the UC Davis Library, the California State University Affordable Learning Solutions Program, and Merlot. At ResellerRatings, you will find a culture that rewards your entrepreneurial spirit and gives you . But what exactly do honesty and fairness mean in relation to your revenue makers? Salespeople often work in the field and are therefore not under constant supervision. What is Ethical Behavior? Clipping is a handy way to collect important slides you want to go back to later. For example, if you work for a company that sells furniture to office buildings, and you learned one of your chair suppliers has flagged a quality issue for a model your customer just placed a large order for. Presented to the students of Tolani Institute of Adipur as a part of their Sales Management Course. Make the best use of these sessions to answer questions like: All these questions will help you strengthen your sales team on their way to better performance and ethical behavior. Socrates He was one of the first philosophers to encourage people to think ethically. This ppt is made to study the marketing ethics. Ethical sales and marketing behavior - behavior that is both legal and morally acceptable - plays a critical role in forming, maintaining and sustaining long-term customer relationships. This brings us to some of the common ethical issues that salespeople face in their professional lives, which can include: Misuse of company credit cards or expense accounts Reporting inaccurate. As long as the special request can be provided to anyone who asks for it, no law is broken. Whether the commitment is the promise of more information about a product, a follow-up call, or honoring a time that has been set for a meeting, keeping your word with your customers is a demonstrated ethical behavior and should be a top priority. When trying to convince a prospect to invest in your product or service, it is critical you only present honest information. Very good background in clinical pharmacology as well as patient medication therapy management and drug-drug interactions. Slide 30: This slide reminds about Coffee Break. Slide 36: This is About Us slide to showcase Company specifications. Subscribe to the Sales Blog below. Pricing discrimination laws could come into play if such a discount is not made available to all who ask. Compelling communicator at all. Undesirable and unacceptable practices for prospecting, outreach, negotiation and more. These are not the only issues that salespeople face. The stages in this. The intention should be to develop a sales and marketing team that delivers results with ethical means of practice, not out of choice but out of habit. For example, if you are on a sales call with a prospect and they ask you how your product compares to your main competitors, focus on the standout features and qualities of your product and provide truthful comparisons instead of talking down the alternative. 1. Showcase the ethical problems that might arise in a professional environment with these Business Ethics PowerPoint Presentation Slides. The objective is to balance the company purpose with the personal needs of people. Describe steps that companies take to ensure ethical sales activities. Now lets find out how to establish ethical behavior for your sales team. Who to complain and what to do. Sales Management Management's Ethical Responsibilities What is Ethical Behavior? Don't misuse data. This is a ethics in decision making ppt presentation. Therefore, it becomes the primary responsibility of the respective employee to find a candidate who can cope with the challenging environment and emerge as a champion while possessing qualities that will enable them to remain ethical in all cases. If global sales situations arise, the Federal Corrupt Practices Actwhich prohibits bribery and other practices that might be culturally acceptable elsewhere but that are illegal in the United Statescomes into play. It appears that you have an ad-blocker running. Slide 39: This slide is titled as Post It Notes. Another sales manager said when she and her salesperson (another woman) sat down with a buyer (a male), the buyer had pornography on his computer monitor. Managers, in any area of the firm, encounter challenges regarding equal opportunity and creating an appropriately professional work environment. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? : 01 Vetter: Dr. V.K. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. It appears that you have an ad-blocker running. For example, the Uniform Commercial Code (UCC) determines when a sale is a sale. Some older products that we have may only be in standard format, but they can easily be converted to widescreen. 4. Chapter 6Management Ethics. Proudly share the features of your product and how it can help the customer, but dont oversell or promise results that arent feasible. ETHICS In addition, sales managers have to be aware of laws such as the Universal Commercial Code and others that govern sales transactions. In the second issue, the concern is whether the gift is so extravagant that it is considered a bribe. -Lead Generation. Fiaccabrino Selection Process Work Ethics Empathy And. However, when talking to customers, its important that you speak honestly about competitor offerings. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Better support your customers and sales team by implementing these ethical sales behaviors into your business practices. Do those sales managers assign new salespeople to the accounts? Comprehend the professional responsibilities of. "Our sales revenue has grown by 18% since we started using Snov.io", "With Snov.io we discovered new ways of lead generation. Legal. He suggested that people will naturally . We believe the steps mentioned above will help you foster ethical sales practices among your sales reps. And if youve already established an ethical culture or know any other ways to introduce one, feel free to share your experience. Design ( On the top bar) -> Page Setup -> and select "On-screen Show (16:9) in the drop down for "Slides Sized for". Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Free and premium plans, Sales CRM software. Another way to make ethical sales behavior a habit is to appreciate your peoples efforts in behaving ethically. You can read the details below. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. The third issue is tough for salespeople because there are two factors involved: a possible violation of company policy and providing an unfair advantage to one customer. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. Click here to review the details. Business Management Ethics Ppt Example Of Ppt Slide 13: This slide shows Business Approach to Ethics & Social Responsibility. Click here to review the details. Slide 4: This slide presents Introduction to Business Ethics Template containing- Responsibility, Principle, Trust, Morality, Reliability, Choice, Business Ethics. CUSTOMER RIGHTS & MARKETER Ethical decision making What is sales ethics? It forms a very important part of sales and is essential for lending integrity to a salesperson's behaviour. Recently, one sales manager reported a customer who said he did not want Muslims calling on him. For more information, check out our, 8 Ethical Behaviors to Live and Sell by in Sales, Pop up for DOWNLOAD THE FREE SALES PLAN TEMPLATE, solution-oriented mindset throughout the sales process. These include ensuring that hiring, compensation, and other management practices are not discriminatory; that sexual harassment finds no home in the workplace; and that employees are treated with dignity and respect. This PPT slideshow is compatible with Google Slides. Who to complain and what to do. Team Leader -Core Network Ops ,PPC1-PIPE Cable Station .Madang at Telikom PNG, Do not sell or share my personal information. Slide 2: This slide displays Content of the presentation. Understand the relationships among the legal, ethical and moral laws. Set an example for others! Activate your 30 day free trialto continue reading. Free and premium plans, Customer service software. Sales managers have to be aware of such laws in order to avoid creating policies that can be illegal. Now customize the name of a clipboard to store your clips. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. Slide 18: This slide shows Ethical Awareness Key Statistics. Codes of ethics, or ethics policies, can be pretty detailed. Establish the proper moral climate. Slide 24: This slide represents Ethical Leadership 4V Model. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. Why or why not? Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Functional areas of Ethics and Miscellaneous Ethical issues in Business. This results in your closing more profitable deals and pulling in new customers through referrals. Sales reps should be given clear guidelines that promote ethical sales practices. A more ethical response could be, "Thank you for your feedback, Ill be sure to share that with our service team. We've updated our privacy policy. Ethics is the set of rules or standards that govern the conduct of a person or members of a profession. Just download our designs, and upload them to Google Slides and they will work automatically. Objectives. The SlideShare family just got bigger. Such properly planned and organized training sessions will help you better understand your sales reps strong and weak points, analyze their behavior patterns, find the solutions that best correspond to ethical sales practices, and keep your salespeople ahead of what your competitors are doing. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Accessibility StatementFor more information contact us atinfo@libretexts.orgor check out our status page at https://status.libretexts.org. While yes, it is the job of the sales professional to sell, if that is always the only objective at hand, the sales approach can seem disingenuous for customers who feel as if they are only being sold to, not heard or valued. Clipping is a handy way to collect important slides you want to go back to later. Clipping is a handy way to collect important slides you want to go back to later. 1st April 2017, Career Counseling with a Management Perspective, Forms & Establishment of Business Enterprises in India, Tims orientation opportunity in hospitality industry, MR+ MICRO SCRATCH RESISTANCE MAKES THE DIFFERENCE LAMINATES, EWC CATALOGUE MERINO ARMOUR EXTERNAL CLADDNG LAMINATES MICA SUNMICA, UNI+ CATALOGUE MERINO COLOUR BALANCE MAKES THE DIFFERENCE LAMINATES, Reviva Labs Skin Care 2023 Corporate Presentation, hubspot_agency_sales_training_session1_generate_leads.pptx, Slideshare Story of a SaaS founder - Sales assistant.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Simplest way to make ethical sales behavior a habit is to balance Company. Google slides and they will work automatically, PPC1-PIPE Cable Station.Madang at Telikom PNG, not. 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